Please check your documents when you receive them. Call us if you have any questions.
CHECK-IN – Minimum check-in for domestic flights is 2 hrs and for international flights, 3 hours. BE PREPARED TO PRESENT A GOVERNMENT-ISSUED PHOTO I.D. AT THE TICKET COUNTER.
EXCURSION AND PROMOTIONAL FARES – Most discount fares involve certain restrictions. A change in carrier(s) flight(s), time(s), or routing(s) could result in a carrier demanding a full fare. Obtain agency or airline assistance before making changes. If
your plans change en route, contact the travel agency or call the after-hours service for assistance. Additional charges may apply. It is not necessary to purchase a new ticket if a refund is due. Please cancel your reservation before flight time or the ticket will have no value. These times, flights, and fares are based on current tariffs that are subject to change without notice. HOTELS are usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify your hotel(s) within the time specified by that hotel. Rules may vary by property.
TOUR/PACKAGE PRICES are subject to change without notice due to currency fluctuations, tariff changes, or increases in operational costs. In addition, group tours/packages are based on a Minimum Number of passengers traveling: if the number
of passengers falls below the minimum required, a surcharge may be imposed on all passengers.
IMPORTANT!!! If you are at an airline ticket or passenger check-in counter with your confirmed ticket and find that the airline shows no reservations for you do not leave the counter. Check your ticket. If the status box shows “OK” for the flight in question, the
airline must accommodate you on that flight, or if that is not possible, they must either find a substitute flight or pay you denied boarding compensation. If necessary ask to speak to a supervisor.
CANCELLATIONS AND REFUNDS:-
Policy Regarding Cancellation & NO SHOW for Tour Package & Hotel bookings. In case of cancellation of tour services due to any avoidable/unavoidable circumstances, we must be informed in writing. Cancellation charges would be effective from the date
we receive emails in writing and Cancellation charges would be levied as per the policy given at the time of booking.
REFUNDS:-
The refund amount would be announced as per the cancellation policy and refund amount would be accordingly refunded to the person who has made the payment (Routed to the same Payment method through which the Transaction was processed), the refund process may take 2 – 3 weeks due to banking procedures. If the refund is made to the credit card account OR the Bank account, the bank charges will be debited from the refund amount.